Privacy Policy

Last Update: March 04, 2024

We recognize the importance of having control over the distribution of your information. It goes beyond ensuring that your work email is shared with colleagues and your phone number with friends; it also involves safeguarding your data from those who shouldn’t have access to it. We appreciate the trust you place in us and assure you that we handle your information with utmost care. This statement outlines how we gather, utilize, and disclose your data when you use pienum.com or any other services we offer.

Thank you for being a part of the pienum community (“company,” “we,” “us,” or “our”). Our commitment is to safeguard your personal information and uphold your right to privacy. This privacy notice explains what information we collect when you visit pienum.com, how the collected data will be used, and how you can control the collection, use, and deletion of the information.

We want to assure you that your personal information is handled with the utmost care and integrity. At pienum, we do not knowingly utilize or share your personal information with any entity unless explicitly described in this privacy notice. The use of information collected through our website is strictly confined to the purposes outlined in this privacy policy and our terms & conditions.

By visiting our website, engaging with our sales representatives, participating in live chat interactions, or signing up/logging in, you voluntarily accept and consent to the practices elucidated in this policy. This includes agreeing to the processing of any personal information you provide, as detailed below:

IF THERE ARE ANY TERMS IN THIS POLICY NOTICE THAT YOU DISAGREE WITH, PLEASE DO NOT USE OUR SERVICES OR OTHERWISE PROVIDE US WITH YOUR PERSONAL INFORMATION.

We encourage you to carefully read this privacy policy notice as it provides valuable insights into how we handle the information we collect and underscores our commitment to transparency and safeguarding your privacy.

Key Terms

Some key features in our privacy policy:

“Visitors or Customers” (hereinafter collectively referred to as “you,” “your,” and “user”) refers to individuals who utilize our services.

“Services” encompass the use of our websites, as well as any additional sites, software, or products introduced by Pienum without limitation.

“Services Data” means all text, messages, or other materials, including the personal information of users submitted to the services by you.

“Personal Information” Refers to data or information associated with a living individual, who can be identified from the data.

Scope

This policy covers the below mentioned:

  • WHAT INFORMATION DO WE COLLECT?
  • HOW DO WE USE YOUR INFORMATION?
  • WILL YOUR INFORMATION BE SHARED WITH ANYONE?
  • DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
  • HOW LONG DO WE KEEP YOUR INFORMATION?
  • HOW DO WE KEEP YOUR INFORMATION SAFE?
  • DO WE COLLECT INFORMATION FROM MINORS?
  • WHAT ARE YOUR PRIVACY RIGHTS?
  • DO WE MAKE UPDATES TO THIS NOTICE?
  • HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

What Information Do We Collect?

We categorize the information collected from customers into three main groups, each contributing to the improvement of our services and, consequently, enhancing your overall experience:

  1. Personal Information You Provide: We gather and store all information you input on our site or provide through other means. This includes details such as names, phone numbers, email addresses, physical addresses, job titles, usernames, passwords, debit/credit card numbers, social media links, images, and similar data. While providing such information is optional, opting out may result in a limited access to the advantages offered by our services.
  2. Automatically Collected Information: Whenever you navigate or use our website, we automatically collect specific information, such as your Internet Protocol (IP) address and device characteristics. Although this data doesn’t disclose your identity (e.g., name or contact information), it encompasses device and usage details like IP address, browser type, device characteristics, operating system, language preferences, referring URLs, device name, country, location, and technical information. This collection is essential for maintaining website security, ensuring operational functionality, and supporting internal analytics and reporting.
  3. Log and Usage Data: We gather device data related to the devices you use, including computers, phones, tablets, or other accessing devices. This may involve information such as IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, internet service provider, mobile carrier, operating system, and system configuration details.
  4. Location Data: We collect location data, which can range from precise to approximate, based on your device’s location. The extent of information collected depends on your device type and settings. For instance, geolocation may be determined through GPS and other technologies based on your IP address. Opting out is possible by refusing access or disabling location settings on your device, but it may restrict access to certain service features.
  5. Information From Other Devices: We may obtain information from public databases, marketing partners, and external sources to enhance our ability to offer relevant marketing, services, and updates to you, thereby enriching our records.

How Do We Use Your Information?

The personal information gathered through our website serves various business purposes outlined below. We process your data based on our legitimate business interest in entering into or fulfilling a contract with you, with your explicit consent, and in compliance with our legal obligations. The specific processing grounds we rely on are mentioned alongside each purpose:

1- Facilitating Account Creation and Login Process:

We utilize the information you provide or allow us to collect from third-party accounts (such as Google or Facebook) to streamline the account creation and login process, aligning with the performance of the contract.

2- Posting Testimonials:

Testimonials containing personal information may be featured on our website. Prior to publishing a testimonial, we seek your consent to use your name and the testimonial content. If you wish to modify or delete your testimonial, please contact us at contact@pienum.com, providing your name, testimonial location, and contact information.

3- Request Feedback:

Your information may be utilized to request feedback and communicate with you regarding your experiences with our product.

4- Send Administrative Information:

We may employ your personal information to transmit administrative details, including product updates, service notifications, information about new features, and alterations to our terms, conditions, and policies.

5- Respond to User Inquiries/Offer Support:

Your information may be employed to address your inquiries and provide assistance in resolving any potential issues related to the use of our services.

6- Send Marketing and Promotional Communications:

With your consent and in alignment with your marketing preferences, our third-party marketing partners may utilize the personal information you share with us. This includes instances where you express interest in acquiring information about our website, subscribe to marketing content, or contact us.

You can opt out of our marketing emails anytime (See the “WHAT ARE YOUR PRIVACY RIGHTS?” below).

7- For Other Business Purposes:

Your information may be utilized for various business purposes, including data analysis, identifying usage trends, assessing the efficacy of promotional campaigns, and evaluating and enhancing our website, products, marketing strategies, and overall user experience. This information may be used and stored in aggregated and anonymized form, ensuring it is not linked to individual end-users and does not contain personal information.

8- To Help with Investigations or Complaints:

We may use your personal information to update or help you with any investigations or complaints, resolve a dispute, and troubleshoot problems.

9- To deliver and facilitate delivery of services to the user:

We may use your information to provide you with the requested services.

WILL YOUR INFORMATION BE SHARED WITH ANYONE?

We only share information with your consent to comply with laws, provide services, protect your rights, or fulfill business obligations.

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We utilize cookies and other tracking technologies to gather and store your information. If you wish to learn more about our use of technology for information collection, understand how cookies are employed, or if you want to delete any existing cookies, please refer to our Cookies Notice for details on how you can refuse the use of cookies.

HOW LONG DO WE KEEP YOUR INFORMATION?

We will retain your personal information only for the duration necessary to fulfill the purposes outlined in this privacy notice, unless a longer retention period is mandated or allowed by law (such as for tax, accounting, or other legal obligations).No purpose in this notice will need us to keep your personal information for longer than the period users have an account with us.

HOW DO WE KEEP YOUR INFORMATION SAFE?

We understand that the security and privacy of your personal information are essential. We implement reasonable administrative, technical, and physical security measures to safeguard it. Nonetheless, despite our diligent efforts, we cannot guarantee that security controls are entirely infallible, and pienum cannot ensure the absolute security of your personal information.

DO WE COLLECT INFORMATION FROM MINORS?

Our Services are intended for individuals aged 18 and above. We do not knowingly collect personal information from individuals under the age of 18. By utilizing the website, you affirm that you are at least 18 years old. In the event that we discover the collection of personal information from users below 18 years of age, we will deactivate the account and promptly undertake reasonable measures to delete such data from our records. If you become aware of any data collected from children under the age of 18, please contact us at contact@pienum.com.

WHAT ARE YOUR PRIVACY RIGHTS?

  1. Right to be Informed:
    • You have the right to be informed about the purposes for which your personal data is processed. For additional details on the duration of data retention, please feel free to contact us at contact@pienum.com.
  2. Right of Access:
    • You are entitled to know the categories of your personal data being processed, the purposes of such processing, and details of third parties with whom the data may have been shared. Further information is available in the list of third parties, accessible here.
  3. Right to Rectification:
    • You have the right to correct or update your data held by us.
  4. Right to Erasure:
    • You are entitled to have your data erased from our databases. However, please note that we will retain your personal information for the duration necessary to provide eligible services and comply with legal obligations or enforce agreements.

Additionally, you can review, update, edit, or delete personal information within your account through the service itself. To correct added details or request deletion, you can contact us at contact@pienum.com. Feel free to ask for the deletion of your personal information when you no longer require our services.

DO WE MAKE UPDATES TO THIS NOTICE?

We reserve the right to periodically update this privacy notice. Any revisions will be identified by the updated date. In the event of substantial changes to this privacy notice, we may notify you by prominently posting a notice of such modifications or directly sending you a notification. Therefore, we encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have any questions or comments about this notice, contact us at contact@pienum.com

LAST UPDATE:

This terms and conditions were last updated on: March 04, 2024